90Jili Customer Support - 24/7, We’re Always Here for You
Hey from 90Jili Philippines! We’re available round the clock to make sure your gaming is always buttery smooth. Need help or just wanna chat? Drop us a line anytime. We’re always around to keep your game on point!
Our Customer Service Philosophy
We totally get that top-notch customer service makes all the difference, so we’re here to help you with whatever you need. Got a quick question or need a bit more help? Our friendly team is on standby, ready to sort things out and keep everything running smoothly. At 90Jili Casino, your satisfaction is our top priority, and we’re genuinely committed to making sure you have the best experience every single time.
Need to contact us? Here’s how:
How to Reach Us
Got a bit of time to spare? Drop us an email at 90Jili@gmail.com or info.90Jilicasinoapp@gmail.com. We’ll get back to you within a few hours (unless it’s super busy). Perfect for those non-urgent questions or detailed stuff.
Phone Call
Want to speak to a real person? Call us at +63286596324 anytime, day or night. Got issues with transactions, bonuses, or games? We’ve got you covered. Sometimes a quick call is all you need.
Live Chat
Need help ASAP? Hit up our live chat on our website or app. We’re online 24/7, so you’ll be chatting with us in no time. Fast, easy, and right when you need it!
Troubleshooting Tips
Before reaching out, check out this list of common issues and their solutions, you might be able to fix it yourself!
Issue: Can’t log in or forgot your password.
Solution: Hit up the “Forgot Password” link on the login page and follow the steps to reset it. If that’s a no-go, make sure you’re using the right email. If you’re still stuck, drop us a line with your username or email, and we’ll sort it out.
Issue: Deposits or withdrawals aren’t going through.
Solution: Double-check your payment details and make sure you meet the deposit/withdrawal limits. If the issue persists, send us the transaction details, and we’ll get it fixed.
Issue: Games won’t load or freeze.
Solution: Try refreshing the page or restarting the app. Clear your browser’s cache or update to the latest app version. If the game’s still stuck, let us know with some details and screenshots if you have them.
Issue: Bonuses or free spins aren’t showing up.
Solution: Check you’ve met all the bonus requirements, like making a deposit or playing a certain game. If everything looks good and it’s still missing, hit us up with info about your account and the bonus.
Issue: Trouble verifying your account.
Solution: Make sure you’ve uploaded clear and correct documents. Check they’re in the right format and not expired. If you’re still having trouble, send us the details and your documents, and we’ll help you out.
Issue: Random technical errors while playing.
Solution: Clear your browser’s cache or restart your device. Check your internet connection. If you’re still running into problems, give us the details about the error, and we’ll figure it out.
Issue: Live chat isn’t responding or isn’t working.
Solution: Refresh the chat window or try a different browser. If it’s still not working, try reaching us by email or phone.
Issue: Questions about the fairness of a game.
Solution: Look at the game’s RTP (Return to Player) percentage on our site. If you’re still wondering, let us know, and we’ll give you more details.
These should cover most of the usual issues players face. If anything else pops up, just let 90Jili’s customer support team handle it!
We understand that great customer service makes gaming way more fun. That’s why 90Jili Online Casino Philippines has got loads of ways for you to reach out, so just hit us up however you like. Play on and don’t stress. If you need help, we’re just a shout away. We’re always here for you!